Privacy Policy – EVER CARE LIFE SOLUTION

Metgrow DigiGold, operated by Amigoways Technologies, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of data:

• Personal Information: Name, mobile number, email, address, and KYC details.
  
  

• Transactional Data: Payment history, gold purchase/sale records, wallet balances.
  
  

• Device Data: IP address, device ID, app usage, and operating system details.
  
  

• Authentication Data: OTP and MPIN credentials for security.

2. How We Use Your Data

We use your data to:

• Manage your account and verify your identity.
  
  

• Enable gold buying, selling, and saving.
  
  

• Provide customer support and service alerts.
  
  

• Improve app features and ensure platform security.
  
  

• Fulfil legal and compliance obligations.

3. Data Protection & Security

We prioritize your data security through:

• OTP and MPIN protection
  
  

• End-to-end encryption
  
  

• Secure servers and firewalls
  
  

• Compliance with the IT Act, 2000 and IT Rules, 2011

4. Data Sharing & Usage

We do not sell your personal data. It may be shared with:

• Payment gateway partners
  
  

• Regulatory bodies (as required by law)
  
  

• Verified third-party service providers under strict confidentiality

5. Your Rights

You have the right to:

• Access, update, or request deletion of your data.
  
  

• Opt-out of marketing communications.
  
  

• File complaints with data protection authorities.

6. Disclaimer of Liability for Third-Party Misuse

Metgrow DigiGold and Amigoways Technologies, along with all platform developers, designers, and marketers, will not be responsible for:

• Scams, frauds, or illegal activities by third-party users or unauthorized agents
  
  

• Loss of funds through unofficial links or phishing attempts
  
  

• Legal disputes or damages arising from such misuse

Users are responsible for verifying the authenticity of all communications, payment gateways, and external links. Always use official channels.

7. Policy Updates

We may revise this policy from time to time. Updates will be posted on our website and app.

8. Contact Information

For queries or support, contact:

Metgrow DigiGold
Name: Ramachandran
Address:  Do No 10-971 Gokulam Street (Biside UNION BANK) High Road, Chittoor District Andhra Pradesh Pin-517001 , India
📞 Phone: +91 90877 76150
📧 Email: support@metgrowdigigold.com
🌐 Website: www.metgrowdigigold.com